Terms & Conditions


  • Website Term of Use

Please read these terms of use carefully before you start to use the R-ZONEENTERPRISES.COM site. By using this site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please stay away from using this site.

Information Disclaimer

The materials contained on r-zone enterprises site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information About Us

R-ZONEENTERPRISES.COM is a site operated by R-ZONE ENTERPRISES LTD (“We”); we are a COMPANY registered in England and Wales with registration number 07915883. Our registered office is unit 10 Moorhen Yard, Bulphan Essex, RM14 3TS.

Accessing Our Site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Payment & Delivery of Your Items

Please also note that any consignment left in our UK and foreign offices for up to one week without collection will begin to attract the sum of GBP 5 daily charge. Storage cost charges do not include cover or protection against damage or wear and tear in our storage facilities. Failure to make payment on accumulated non- collected items will be confiscated until the bill is fully cleared. Please customers need to be aware that we do not take responsibility for damage, wear and tears etc on any consignment abandoned in our warehouse both in the UK and or outside of the UK . It is customers responsibility to collect their consignment on time; any consignment which is not collected over the period of 3 Month will be confiscated and auctioned to recoup our freighting cost.

Packaging of Item for Freight

Customers are responsible for proper packaging of their item. R-zone enterprises cannot be held responsible for any improperly packed item which resulted in loss or damage on transit of those items therein. To this end, customers must be aware that the Handling charge does not cover packaging of their item, please see our FAQ Page for more information. We reserve the right to accept or reject any item which doesn’t meet up to our package requirement.

Sending Your Goods to Us from Overseas

Customers who live abroad or cities and towns far from us must speak to us or email us before sending us any deliveries. Upon speaking to us, such a customer agrees to email us a copy of their international passport as well as their proof of address before sending their cargo to our office. Any customer who fails to inform us is acting against our company’s terms and conditions and we shall not be held liable for any loss, rejected or undelivered freight.

Prohibited Items

R-zone enterprises would in no circumstances accept or allow items classified as prohibited items as part of our freight. Items described as prohibited items include and are not limited to the following: All items which fall under the category of firearms, Illicit Drugs, Ammunition, Counterfeit currencies, Counterfeit Documents, Expired drugs etc. Any individual or organization intentionally attempting to solicit R-ZONEENTERPRISES.COM to freight Prohibited items whether as part of consignment, or as part of collection, Verbally, in print or through electronics media will be reported to law enforcement agencies and any such individual or organization is liable to criminal prosecution. You’ve been warned!

Breakable or Fragile Items

Customers are responsible for proper packaging of their item. R-zone Enterprises site cannot be held responsible for any improperly packed item which resulted in loss or damage on transit of those items therein. To this end, customers must be aware that the Handling charge does not cover packaging of their item, We reserve the right to accept or to reject any claims resulting from loss of any item which doesn’t meet up to our package requirement.

Service Availability Guarantee

While we make every effort to provide our freight services to a wider global destination, we cannot guarantee that we will certainly cover some countries due to certain government and customs restrictions for those countries.

At Pickup

Customers are advised to make payment into our bank account and not to give cash to no driver during pick up in any circumstances. Our drivers are not obliged to lift cargo which is considerably too heavy for lifting. Customers agree to bring their cargo to the drivers themselves as drivers are not insured to go into customers’ apartments to collect cargoes.

Insurance Terms

R-zone Enterprises operating as R-ZONE CARGO our liability is limited to £195 on any consignment and may not count in some circumstances. It is your responsibility as a customer to arrange additional insurance cover to protect your interest.

Shipment of Car/Vehicle Liability

We and our partners in the UK or abroad are not in any way responsible for any goods or item(s) put in a vehicle for shipment either by Ro/Ro or by container vehicle shipment. Customers are advised to take adequate insurance cover for the vehicle to be shipped.

Customers also own the responsibility of making sure that the vehicle to be shipped is in good working conditions. To this end, we are not responsible and we cannot be held accountable for any electrical or mechanical fault which includes and not limited to battery, fuel etc.

Delivery Time

Although we try to deliver your consignment within 7 WORKING DAYS to Lagos and 10 WORKING DAYS outside Lagos on freight to Nigeria, however some circumstances may hinder our delivery time, we will let you know should this happen, please bear with us. The delivery time for other countries varies, depending on which country.

Intellectual Properties Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

Our Site Changes Regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

Loss of income or revenue;
Loss of business;
Loss of profits or contracts;
Loss of anticipated savings;
Loss of data;
Loss of goodwill;
wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

Furthermore, We R-zone Enterprises Ltd operating as R-ZONEENTERPRISES.COM and our agents will not take responsibility for any loss or damage emanating from deg ration, loss of value, depreciation of valuables which include wrist watches, Jewelries, which is not brought to our attention with appropriate insurance cover taken.

Jurisdiction and Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Trademarks and Variation

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.